FAQs

  How much does FreestyleMax The Snowboard Instructor cost?
  A$33 (plus postage) for Australians. Overseas customers do not have to pay the Australian GST so the price for overseas customers will be A$30 (plus postage). This is approximately USD30; Euro21 and GBP19 (depending on the exchange rates on the day of purchase). But please be aware orders will be processed in Australia by an Australian merchant and therefore payments will be made in Australian dollars. If you want to check what the price will be in your currency try our Currency Converter
  I am an APSI, CASI, Austrian or BASI member. How do I access the pro deal discount?
  APSI members can access the discount by contacting Claire for the username and password. CASI members can access the Pro Deal through CASI's website. When in the Pro Deal part of CASI's website there is a username and password and link to purchase online. BASI members can obtain the username and password for the discount through the BASI website. Austrian snowboarders please contact the Austrian Snowboard Federation directly as they have stock for immediate delivery.
  Can I buy FreestyleMax The Snowboard Instructor overseas?
 

Yes, for Europeans you will be familiar with Blue Tomato. Their online shop is ready for delivery so check out www.blue-tomato.com. Wenn ihr schneller einen FreestyleMax haben wollt, so könnt ihr auch gleich bei Blue Tomato bestellen. Die sind vor Ort - aus Österreich. Da dauert die Bestellung dann nicht so lang. Also clickt hier um auf ihre Website zu kommen

Otherwise you can buy through our secure online shop.

If you have an address, we can post your orders to practically anywhere in the world. Just follow the prompts through our secure online shop.

For wholesale enquiries in Europe please contact freestylemax@aortasales.co.uk or call the UK/European distributor on +44 (0) 845 330 7992

  Can I buy FreestyleMax The Snowboard Instructor anywhere in Australia?
 

Yes,

FreestyleMax is available in some shops throughout Victoria and NSW as follows:

NSW
Thredbo: Thredbo Sports (Friday Flat & Valley Terminal) (02) 6459 4119;
Jindabyne: Time2Ride phone (02) 6456 1924 and Monchichi (02) 6456 2946;

VIC
Mt Buller: Buller Sports Freeride store (03) 5777 7885;
Mt Hotham: Board Box (03) 5759 4437
Falls Creek: Falls Creek Sports (03) 5758 1000

Otherwise the only online way to purchase FreestyleMax The Snowboard Instructor is through this website in the products.

  Is FreestyleMax an Australian company?
  Yes. FreestyleMax is an Australian company based in Sydney. Manufacturing of the product however is sourced overseas.
  How long will deliveries take from Australia?
  Depending on where you request the product be delivered to, and the delivery service you choose to pay for, it could take any where from 2 to 14 business days from the time of dispatch from Sydney. See the table of estimated delivery times in the product details section. Customers with APO AE addresses please note delivery may take longer due to circumstances beyond our control.
  Are there any other types of Snowboard Instructors available for purchase at the moment?
 

There are 3 models available.

FreestyleMax The Snowboard Instructor (red or green camo jacket); and the Mikkel Bang team rider edition. The red camo jacket is the original model, while the green jacket and the Mikkel bang edition have new design features.

  Is there a FreestyleMax Skier?
  No, although many of you have asked about a skier, you can convert your FreestyleMax into a skier. I've seen some people add paddle pop sticks onto the boots. Or you can make your own out of a product called Fimo (from art shops). Click here for an illustration of how to make your own skis. page 1 and page 2.
  Why is FreestyleMax The Snowboard Instructor more than just a toy?
 

FreestyleMax The Snowboard Instructor has over 30 points of articulation/hinged joints that allow more realistic freestyle movement than most toys.

The Snowboard Instructor has realistic looking snowboard clothing and snowboard graphics. The instruction manual contains a username and password to allow customers to access a members only section of the website to learn more about snowboarding and what our pros get up to.

  Will using FreestyleMax The Snowboard Instructor help me launch off a 100 foot cliff?
  No.
  What is the satisfaction guarantee?
 

FreestyleMax understands you may have reservations about the range of movement of this product. We've had that many satisfied customers we're offering a satisfaction guarantee.

Upon receiving your FreestyleMax, if he cannot move and flex as described or shown on this website, return it to

FreestyleMax
(PO Box 351 Freshwater NSW 2096) for a refund.

Still not sure? Send me an email with your concerns to Stephen@freestylemax.com

     
     
     
     

 

Why can't I buy the Snowboarding Whistler comic anywhere?
Basically it's banned from some resorts due to its adult content/coarse language. Consequently many places will not stock this publication. There are only a couple of places giving it a go at Whistler - Armchair Books (near the Grocery Store); and The Hub at Whistler Creekside (near Subway). You can also read it at the following libraries for free: Manly Library (Sydney), Whistler Library (Canada); and Park City Library (Utah, USA).
How much can I really bend and flex FreestyleMax?
FreestyleMax is not human and definitely not as strong as most human snowboarders. It’s plastic construction and joints will break if stretched to the limit. It does not have elastic muscles like humans so be careful not to stretch his body parts too much. The following diagrams may help you identify his key points of articulation or where you’re likely to cause him injury. Also his board is not made for flexing so it's a stiff board.

Is FreestyleMax an Australian company?
Yes. FreestyleMax is an Australian company based in Sydney. Manufacturing of the product however is sourced overseas.
How long will deliveries take from Australia?
Depending on where you request the product be delivered to, and the delivery service you choose to pay for, it could take any where from 2 to 14 business days from the time of dispatch from Sydney. See the table of estimated delivery times in the product details section. Customers with APO AE addresses please note delivery may take longer due to circumstances beyond our control.
Are there any other types of Snowboard Instructors available for purchase at the moment?
There are 3 models available. FreestyleMax The Snowboard Instructor (red or green camo jacket); and the Mikkel Bang team rider edition. The red camo jacket is the original model, while the green jacket and the Mikkel bang edition have new design features.
Is there a FreestyleMax Skier?
No, although many of you have asked about a skier, you can convert your FreestyleMax into a skier. I've seen some people add paddle pop sticks onto the boots. Or you can make your own out of a product called Fimo (from art shops). Click here for an illustration of how to make your own skis. Page 1 and page 2.

Why is FreestyleMax The Snowboard Instructor more than just a toy?
FreestyleMax The Snowboard Instructor has over 30 points of articulation/hinged joints that allow more realistic freestyle movement than most toys. The Snowboard Instructor has realistic looking snowboard clothing and snowboard graphics. The instruction manual contains a username and password to allow customers to access a members only section of the website to learn more about snowboarding and what our pros get up to.
Do I get a discount for purchasing more than one Snowboard Instructor when I place an order?
Yes. For customers purchasing more than one Snowboard Instructor (in the one order) the second Snowboard Instructor receives a 10% discount; and the third Snowboard Instructor receives a 15% discount (maximum). To illustrate the prices pre GST for a purchase of three Snowboard Instructors, the first is $40 plus the second one $36 plus the third at $34. The pre GST price for 3 Snowboard Instructors is therefore $110.
FreestyleMax’s arms are stuck and I cannot move it back to a normal position. How can I see where the hinges and joints are?
In the members section under the tab marked “Other” we have shown a photo of FreestyleMax without his jacket showing all his points of articulation. Whilst we discourage the removal of his jacket as it acts like a skin structure to hold his body positions, sometimes his appendages may rotate out of position. Check out the “Other” tab accessing it through the username and password provided with your instruction manual and see what body parts move in which way.
I am a snowboard instructor with APSI, how do I take advantage of the APSI member discount on the FreestyleMax The Snowboard Instructor?
You can either contact Jason direct at APSI (he has stock in Jindabyne), or you can email me at Stephen@freestylemax.com and we can send you the forms to fill out or process your order over the phone.
Will using FreestyleMax The Snowboard Instructor help me launch off a 100 foot cliff?
No.
What is the satisfaction guarantee?
FreestyleMax understands you may have reservations about the range of movement of this product. We've had that many satisfied customers we're offering a satisfaction guarantee. Upon receiving your FreestyleMax, if he cannot move and flex as described or shown on this website, return it to FreestyleMax (PO Box 351 Harbord NSW 2096) for a refund. Still not sure? Send me an email with your concerns to Stephen@freestylemax.com

© FreestyleMax Pty Ltd ACN 116 931 643 ABN 507 397 81328 Disclaimer • email: info@freestylemax.com
   

Disclaimer: Snowboarding can be a dangerous sport so always ride within your limits. Freestylemax recommends all snowboarders support the Alpine Responsibility Code and obtain appropriate training and guidance in the sport. FreestyleMax and any of its affiliates and associates accepts no responsibility for any harm or injury incurred by snowboarding after using the FreestyleMax Snowboard Instructor or any of the FreestyleMax products